TriQuest understands how to effectively manage information technology in small to medium size organizations. We have been successfully performing these services for over a decade. Our approach relies on three foundational elements: knowledge, experience and strategy.
Knowledge
At TriQuest we believe that a deep understanding of technology and broad knowledge of the client are critical to building and implementing successful IT business solutions. Our knowledge starts with a strategic focus on Microsoft technologies. Today's technology options are vast and almost limitless which can often result in confusion and lack of cohesion. Therefore, TriQuest has chosen to focus our expertise and resources on Microsoft technologies, particularly those beneficial to small and medium sized organizations.
Additionally, TriQuest technicians are full-time employees, all with college degrees and Microsoft Certification. Every technician receives approximately 200 hours of training each year.
Experience
TriQuest's experience in the IT Managed Services industry can be demonstrated by our solid company foundation, highly trained long-term employees and loyal customer base.
On average our current customers have been with us 8 years, with some as many as 12 years. As a result of our commitment to teamwork and education, our employee turn-over rate is exceedingly low, providing our loyal customers with unmatched stability and consistency.
Strategy
Strategy is a plan of action, resulting from thoughtful intention, to accomplish a specific objective.
Companies without a comprehensive strategy for managing technology react to IT issues as they arise, with little consideration as to how these decisions impact the business in the long term. High cost, under-performing assets and business disruption are the un-intended results. Developing and maintaining a comprehensive strategy for technology facilitates business objectives, maximizes the value of IT and minimizes support costs.
TriQuest President, Gary Tonniges, is a MBA, CPA and successful small business owner with almost 20 years of experience in IT budgeting, planning and implementation. Gary and his team offer real-world insight into each client's individual IT objectives and budget constraints while recommending or implementing appropriate technology management strategies.